Privacy Policy

Information We Collect

We collect information that you provide directly and information that is generated automatically as you use the platform. Direct information includes your name, email address, password (stored as a secure hash), account settings, payment details (processed by our payment gateways), seller profile details, and any messages you send to sellers or to our support team. Automatic information includes your activity on the platform such as orders, licences, hosted instances, support tickets, notifications opened, and usage of your products, as well as standard technical data such as IP address, browser type, and pages visited.

How We Use Information

We use your information to operate and improve the service: to create and authenticate your account, to process purchases and issue licences, to provision and manage hosted instances, to deliver notifications and product updates, to match buyers and sellers, to process payouts, to prevent abuse and fraud, and to comply with legal obligations. We use aggregated, non-identifying data to understand platform usage and to report on marketplace health.

Sharing of Information

We do not sell your personal data. We share limited information only where necessary to provide the service: with the seller of a product you purchase so they can support you and manage your licence; with payment processors that must handle transaction data; with infrastructure providers that host our platform; and with legal authorities where required by law. Buyers and sellers agree that transaction details shared through the marketplace are covered by this policy.

How Long We Keep Information

We retain account data for as long as your account is active, and transaction records for as long as required for accounting and legal purposes. You can request deletion of your account and personal data at any time; some records may be retained in anonymised or aggregated form thereafter.

Your Choices and Rights

Depending on your jurisdiction you may have the right to access, correct, export, or delete the personal data we hold about you, to object to or restrict certain processing, and to withdraw consent where processing is based on consent. You can exercise these rights through your profile and security settings, or by requesting a data export from the portal. We respond to legitimate requests within the period required by law.

Data Security

We apply industry-standard safeguards to protect your information at rest and in transit, including encryption, access controls, security monitoring, and least-privilege administration. While no system is immune to every risk, we review our controls continuously and respond quickly to any reported vulnerability through our disclosed channels.

Children’s Privacy

The LICOFY platform is not directed to children, and we do not knowingly collect personal information from individuals under the age of consent for their jurisdiction. If you believe a child has provided us personal data, contact us and we will delete it promptly.

Changes to This Policy

We may update this policy from time to time to reflect changes in the service or legal requirements. Material changes will be announced through the platform. Continued use of the service after a change takes effect constitutes acceptance of the updated policy. The current version is always published at this page.

Contact

For any privacy question, concern, or request, contact legal@licofy.com or use the contact page. We treat privacy matters with priority attention.