Cookie Policy

What Are Cookies

Cookies are small text files stored on your device by your browser when you visit a website. They allow a site to recognise your device and remember information about your visit, such as your preferences, whether you are signed in, and how you interact with particular pages. Similar technologies such as local storage, session storage, and pixel tags are used by the platform for the same essential purposes and are covered by this policy wherever the word cookie appears.

How We Use Cookies

We use cookies across the marketplace, the portal, and hosted product instances to keep the platform working and to improve it over time. The main purposes are essential functionality such as authentication, session management, and security protections; preferences such as your selected theme, market, and currency choices; analytics that help us understand how pages are used, so we can make navigation, search, and product discovery better; and limited third-party services such as payment gateways, which set cookies as part of processing your transaction.

Essential Cookies

Essential cookies are always active because they are required for the platform to operate: they keep you signed in, remember items during checkout, and protect against cross-site request forgery, brute-force attempts, and other common attacks. Without these cookies, core features such as logging in, purchasing, downloading your licences, and managing a hosted instance would not be reliable. Because they are strictly necessary, essential cookies are not subject to opt-out controls within the platform.

Analytics and Preference Cookies

Analytics cookies let us measure aggregate usage such as page views, search terms used, filter selections, and which products are clicked, so we can optimise the experience and fix broken flows. Preference cookies remember choices like your colour theme, preferred currency, and recent searches so you do not have to reselect them on each visit. These cookies are not used to build an advertising profile of you, and the data they produce is reviewed in aggregate rather than per individual.

Third-Party Cookies

When you use a payment gateway, that processor may set cookies on its own domain as part of the secure checkout flow, for example to remember a card on file where you have opted in. We have no direct control over those cookies and recommend reviewing the privacy policy of the relevant gateway. Embedded content such as videos or maps may occasionally load resources from third parties, which may set their own cookies; we keep third-party embedding to a minimum and only in the blog and documentation sections.

How Long Cookies Stay on Your Device

Some cookies are session cookies and are erased when you close your browser; others are persistent and remain for a set period so that your preferences and session tokens survive a restart. The lifetime of a cookie depends on its purpose: authentication tokens are kept for the validity period of your session, preference cookies for up to a year unless cleared, and analytics cookies for the reporting period of the analytics tool. You can review and clear them at any time using your browser tools.

Managing Cookies

You can control or delete cookies through your browser settings, typically found in the privacy, security, or browsing-data section. You can also choose to browse with blocking of third-party cookies enabled. Please note that disabling essential cookies may prevent you from signing in, completing a purchase, or using hosted instances, because those features depend on stored session data. Clearing cookies after signing out is always safe and is a good habit on shared computers.

Updates to This Policy

This policy may be updated as the platform and the technologies it relies on change. Any material change will be announced through the platform or reflected here with an updated date. Continued use of the service after a change takes effect constitutes acceptance of the updated policy. For questions about how cookies and similar technologies are used, contact legal@licofy.com.